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OUR RESULTS & ACHIEVEMENTS
Winner of Westwind Award
The BFPA won the Prestigious Award in 2019 for the Empowerment of over 5,000 Young People through the BFPA's record Provision of Comprehensive Sexuality Education.
96.9%
Client Satsifaction
In our annual client satisfaction survey, 96.9% of our clients were very satisfied and would recommend the BFPA Clinical, Educational and Surgical services to others.
85,432
Services
Delivered
in 2019
85,432 Services were delivered in 2018 the most ever delivered in any Calendar Year. 27% more services were delivered in the year 2019 in comparison to the year 2018.
98%
of Strategic Framework Completed in 2019
In being more performance-based and outcome-oriented the BFPA developed a strategic framework with clear activities and objectives. The framework is reviewed monthly by the Senior Management Team and quarterly with the Board of Directors.
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10,195
Client Visits
There were 10,195 client visits at the BFPA in 2019, this was a 30% increase in client visits over 2018.
27,184
Services Delivered to
ClIents Under Age 25 Years
31% of all clinic services in 2019 were delivered to clients under age 25. This was 53% over the 17,796 services delivered to clients in 2018.
8
Key
Organisational
Developments
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Key Performance Indicators
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New Financial System
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Online Client Satisfaction Survey
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Standard Operating Procedures
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Updated Job Descriptions
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Quality Assurance System
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New Performance Appraisal System
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Introduction of Telemedicine
Policy
&
Social Impact
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Approximately $386,000 National Health Care Burden saved Annually
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Passage of Paternity Legislation
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Established Men's Education Network Support (MENS)
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Deepen NGO Partnership Collaboration
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HIV/AIDS Prevention and Treatment with Key Populations
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Comprehensive Development Education in-community and School